About Us – Nurturing Bonds Between Pets & People
Founded in 2020 by longtime animal‑lover and certified pet trainer Ayesha Khan alongside veterinary nurse Dr. Omar Faridi, PetFriendlyZone was born from a shared passion for elevating the standard of pet care in Pakistan. Frustrated by inconsistent service and overcrowded kennels, they envisioned a network that combines professional expertise, individualized attention, and modern facilities—so every tail wags with joy and every purr resonates with contentment.
Starting with a single daycare center in Karachi’s Clifton district, PetFriendlyZone grew organically through referrals from satisfied pet parents who valued our transparent communication, rigorous safety protocols, and heartfelt devotion to each animal’s well‐being. By mid‑2021 we opened sister locations in Lahore’s DHA and Islamabad’s F‑6, each spanning over 5,000 sq ft with climate‑controlled playrooms, secure outdoor runs, and cozy “nap‑nooks” equipped with orthopedic bedding. Our facilities adhere to international boarding standards, featuring stainless‑steel water bowls, non‑toxic flooring, and advanced air‑filtration systems to minimize allergens and pathogens.
Central to our ethos is personalization: every pet receives an initial assessment—covering health history, behavioral profile, dietary needs, and socialization style—so that we can craft a care plan uniquely suited to them. Our staff-to‑pet ratio (1:5) ensures ample one‑on‑one time for cuddles, training reinforcement, and behavioral enrichment. Weekly “adventure days” introduce supervised off‑leash excursions in nearby green spaces, while “creative‑play sessions” use puzzle feeders and scent‑games to stimulate curious canine and feline minds.
PetFriendlyZone also invests heavily in staff training and welfare. Caregivers undergo monthly workshops on pet first‑aid, positive‑reinforcement techniques, and animal behavior certification through our partnership with the Pakistan Kennel Club. Continuous professional development includes seminars by veterinary specialists on nutrition trends, emergency response, and exotic‑pet handling, so we can confidently care for dogs, cats, rabbits, and even pocket pets like guinea pigs and chinchillas.
Committed to community impact, we launched the “Adopt & Bond” program in 2022 with local rescues, providing free boarding for foster animals and hosting quarterly adoption drives at our centers. Our corporate‑social‑responsibility initiatives include discounted services for senior citizens and military families, ensuring all pet guardians have access to high‑quality care.
Since our inception, PetFriendlyZone has served over 4,000 pets—achieving a 98 % satisfaction rate measured through post‑stay surveys—and has become the go‑to resource for pet health advice, training tips, and nutrition guidance through our active “PetParents” blog and social‑media channels. As we look to 2025, we plan to introduce mobile‑grooming vans, tele‑veterinary consultations, and a loyalty app that rewards every visit with points redeemable against services and retail offerings.
At PetFriendlyZone, our mission transcends mere kenneling: we cultivate joyful experiences, strengthen the human‑animal bond, and champion the highest standards of pet care in Pakistan. When you choose us, you’re not just leaving your pet in our hands—you’re joining a community united by love, expertise, and unwavering dedication to the well‑being of every furry family member.